Tuesday, December 4, 2007

Soft Skills - 7

Successful Manager's Handbook

2002, Dorling Kindersley Limited, London, www.dk.com


Getting organized
Writing effectively
Thinking creatively
Influencing people
Developng NLP skills
Dealing with difficult people
Appraising staff
Managing public relations
Putting customers first
Managing globally
Balancing work and life
Managing your career

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