Financial Services Articles - Z/Yen

Very interesting articles on issues related to financial services companies

To download articles go to
http://www.zyen.com/Knowledge/Articles/Articles_Financial_Services.htm


Financial Services Articles


2008

Michael Mainelli, “The Religion Of Regulation: Too Big To Succeed”, Journal of Risk Finance, Volume 9, Number 4, Emerald Group Publishing Limited (August 2008).

Michael Mainelli, “Caseless Wonders: Finance Courses and Ethics” , Finance & The Common Good/Bien Commun, Number 30 – 1/2008, pages 81-90, Observatoire de la Finance (June 2008).

Michael Mainelli, “The Pond For Markets: Social And Local”, Journal of Risk Finance, Volume 9, Number 3, pages 303-305, Emerald Group Publishing Limited (May 2008).

Mark Yeandle, Alexander Knapp and Michael Mainelli, "The Global Financial Centres Index", The Handbook Of World Stock, Derivative & Commodity Exchanges, pages xxxv-xxxviii, Mondovisione (2008).

Michael Mainelli, “Liquidity = Diversity”, Journal of Risk Finance, Volume 9, Number 2, pages 211-216, Emerald Group Publishing Limited (March 2008).

Mark Yeandle, Michael Mainelli and Ian Harris, The Global Financial Centres Index - 3 , 80 pages, City of London Corporation (March 2008).

Michael Mainelli, “Dumb On Non-Dom”, Financial World, pages 12-13, IFS School of Finance (February 2008)

Michael Mainelli, “Derivative Processing Counts”, Journal of Risk Finance, The Michael Mainelli Column, Volume 9, Number 1, pages 92-95, Emerald Group Publishing Limited (January 2008).

Michael Mainelli, “Chapter 45: European Union – Regional Guidance”, Governance, Risk And Compliance Handbook, Anthony Tarantino (ed), pages 613-625, John Wiley & Sons (2008).

2007

Michael Mainelli and Jan-Peter Onstwedder (eds), The London Accord: Making Investment Work For The Climate, City of London Corporation (2007).

Michael Mainelli and James Palmer, “A Portfolio Approach To Climate Change Investment And Policy”, The London Accord: Making Investment Work For The Climate, City of London Corporation (2007).

Mark Yeandle, Mike Young and Ian Harris, "Warm Game: A Game For All Seasons", The London Accord: Making Investment Work For The Climate, City of London Corporation (2007).

Michael Mainelli, "Guest Comment: The Dangers of Demonising Non-Doms", eFinancialCareers (10 December 2007).

Michael Mainelli, “The Rules Of Practical Principles”, Journal of Risk Finance, The Michael Mainelli Column, Volume 8, Number 5, pages 508-510, Emerald Group Publishing Limited (October 2007).

Mark Yeandle, Michael Mainelli and Ian Harris, The Global Financial Centres Index - 2 , 78 pages, City of London Corporation (September 2007).

Michael Mainelli, “Chapter 10: Correlation Causes Questions: Environmental Consistency Confidence In Wholesale Financial Institutions”, Frontiers of Risk Management: Key Issues and Solutions, Dennis Cox (ed), pages 94-100, Euromoney Books (2007).

Michael Mainelli, “Market of Markets: The Global Financial Centres Index”, Journal of Risk Finance, The Michael Mainelli Column, Volume 8, Number 3, pages 313-319, Emerald Group Publishing Limited (June 2007).

Michael Mainelli, “Start Spreading The News … London’s Calling”, Financial Services Review, pages 16-17, Association of Chartered Certified Accountants (May 2007).

Michael Mainelli, “Louis Bachelier’s Theory of Speculation” (Louis Bachelier’s Theory of Speculation: The Origins of Modern Finance translated and with commentary by Mark Davis and Alison Etheridge), London Mathematical Society Newsletter, Number 359, pages 21-22 (May 2007).

Michael Mainelli, “The London Accord: From Copenhagen Conundrum To Climate-Change Investment”, Journal of Risk Finance, The Michael Mainelli Column, Volume 8, Number 2, pages 198-201, Emerald Group Publishing Limited (March 2007).

Michael Mainelli and Mark Yeandle, The Global Financial Centres Index - 1 , 68 pages, City of London Corporation (March 2007).

Michael Mainelli, "Cash In, Carbon Out?", Financial World, IFS School Of Finance (February 2007).

Michael Mainelli and Mark Yeandle, “The Best Execution: Trader or Client?” , Fund AIM, Volume 1, Number 1, pages 43-46, Investor Intelligence Partnership (January 2007).

2006

Michael Mainelli, "Place Your Bets” (Investor Relations At Online Gambling Firms), Real IR, page 12, Caspian Publishing Limited (November 2006).
Michael Mainelli, "More Of The Same? Reinforcing People's Success By Risking Statistics", Powerchex (September 2006).
Michael Mainelli and Joshua Ronen, “Put Your Money Where Your Audit Is: Financial Statement Insurance In The UK?”, Journal of Risk Finance, The Michael Mainelli Column, Volume 7, Number 4, pages 446-450, Emerald Group Publishing Limited (August 2006).
Michael Mainelli and Mark Yeandle, “Best Execution Compliance: Towards An Equities Compliance Workstation”, Journal of Risk Finance, Volume 7, Number 3, pages 313-336, Emerald Group Publishing Limited (June 2006).
Michael Mainelli and Mark Yeandle, “Best Execution Compliance: New Techniques for Managing Compliance Risk”, Journal of Risk Finance, Volume 7, Number 3, pages 301-312, Emerald Group Publishing Limited (June 2006).
Michael Mainelli and Joshua Ronen, "Accounting: Progress May Lie In Insurance" (Put Your Money Where Your Audit Is: Financial Statements Insurance in the UK?) , Financial World, pages 38-39, Institute of Financial Services and Centre for the Study of Financial Innovation (May 2006).
Jeremy Smith "Evaluating Risk and Efficiency in Corporate Actions Processing at Major Investment Banks" , Financial Services Research, pages 46-49, Financial Services Research Limited (April 2006).
Mark Yeandle "Best Compliance Execution Automation" , Financial Services Research, pages 80-82, Financial Services Research Limited (April 2006).
Michael Mainelli, "Global Financial Centers: One, Two, Three ... Infinity?", Journal of Risk Finance, The Michael Mainelli Column, Volume 7, Number 2, pages 219-227, Emerald Group Publishing Limited (March 2006).
Michael Mainelli, "The Copenhagen Conundrum - Doesn't Risk/Reward Analysis Matter?", Journal of Risk Finance, The Michael Mainelli Column, Volume 7, Number 1, pages 101-104, Emerald Group Publishing Limited (January 2006).


2005

Michael Mainelli, "When Risk Pays Off" , Financial Services Review, Number 76, pages 8-9, Association of Chartered Certified Accountants (December 2005).
Mark Yeandle, Michael Mainelli and Adrian Berendt, The Competitive Position of London as a Global Financial Centre , 67 pages, Corporation of London, (November 2005).
Michael Mainelli, "Anti-anti-money Laundering: "Feed-back or "Fed-up"?", Journal of Risk Finance, The Michael Mainelli Column, Volume 6, Number 4, pages 368-372, Emerald Group Publishing Limited (August 2005).
Mark Yeandle, Michael Mainelli, Adrian Berendt and Brian Healy Anti-Money Laundering Requirements: Costs Benefits and Perceptions , City Research Series, 71 pages, Corporation of London (June 2005).
Michael Mainelli, "Competitive Compliance: Manage and Automate, or Die", Journal of Risk Finance, The Michael Mainelli Column, Volume 6, Number 3, pages 280-284, Emerald Group Publishing Limited (June 2005).
Michael Mainelli, "The (Mis)Behavior of Risk Managers: Recognizing Our Limitations" (implications of chaos and fractal criticisms), Journal of Risk Finance, The Michael Mainelli Column, Volume 6, Number 2, pages 177-181, Emerald Group Publishing Limited (April 2005).
Michael Mainelli, “Preying on the Fear Factor" (paying for perceived non-executive risks), Accountancy Age, page 26, VNU Business Publications (17 February 2005).
Michael Mainelli, “Standard Differences: Differentiation through Standardisation?” (ISO9001, SAS70 and management systems), Journal of Risk Finance, The Michael Mainelli Column, Volume 6, Number 1, pages 71-78, Emerald Group Publishing Limited (January 2005).

2004

Michael Mainelli and Sam Dibb, "Betting on the Future: Online Gambling Goes Mainstream Financial" , Centre for the Study of Financial Innovation, Number 68, 34 pages, ISBN: 0-9545208-5-8 (December 2004).
Michael Mainelli, "Personalities of Risk/Reward: Human Factors of Risk/Reward and Culture", Journal of Financial Regulation and Compliance, Volume 12, Number 4, pages 340-350, Henry Stewart Publications (November 2004).
Michael Mainelli, "All or Nothing: Product Control Goes Global or Local", Balance Sheet, The Michael Mainelli Column, Volume 12, Number 4, pages 42-44, Emerald Group Publishing Limited (2004).
Michael Mainelli, “Finance Looking Fine, Looking DAPR: The Importance of Dynamic Anomaly and Pattern Response”, Balance Sheet, The Michael Mainelli Column, Volume 12, Number 5, pages 56-59, Emerald Group Publishing Limited (October 2004).
Ian Harris, Sam Dibb and Michael Mainelli, “Bet Your Shirt: What's the Difference Between Insurance and Gambling” ( - 7Mb), AIRMIC News, page 7, The Association of Insurance and Risk Managers (October 2004).
Michael Mainelli and John Maitz, “Make Up for Lost Time” , (insurers and dynamic anomaly and pattern recognition), Global Insurance Bulletin, pages 18-20, Risk & Insurance Research Group (June 2004).
Jonathan Howitt, Michael Mainelli and Charles Taylor, “Marionettes, or Masters of the Universe? The Human Factor in Operational Risk” , Operational Risk (A Special Edition of The RMA Journal), pages 52-57, The Risk Management Association (May 2004).
Michael Mainelli, “Bracing for Zero Marginal Competitive Cost: Investment Banking Restructures”, Balance Sheet, The Michael Mainelli Column, Volume 12, Number 3, pages 48-51, Emerald Group Publishing Limited (May 2004).
Michael Mainelli, “Toward a Prime Metric: Operational Risk Measurement and Activity-Based Costing” , Operational Risk (A Special Edition of The RMA Journal), pages 34-40, The Risk Management Association (May 2004).
Michael Mainelli, "Ethical Volatility: How CSR Ratings and Returns Might be Changing the World of Risk", Balance Sheet, The Michael Mainelli Column, Volume 12, Number 1, pages 42-45, Emerald Group Publishing Limited (January 2004).

2003

Michael Mainelli, "All Too Visible Hands: Liquidity versus Transparency on Exchanges", Balance Sheet, The Michael Mainelli Column, Volume 11, Number 4, pages 65-67, MCB University Press (November 2003).
Michael Mainelli, "Assessing Credit Rating Agencies: Quis Aestimat Ipsos Aestimatores?", Balance Sheet, The Michael Mainelli Column, Volume 11, Number 3, pages 55-58, MCB University Press (August 2003).
Michael Mainelli, "PFI and PPP: Could They Result in Enron UK?", Balance Sheet, The Michael Mainelli Column, Volume 11, Number 2, pages 39-43, MCB University Press (July 2003).
Michael Mainelli, "Risk/Reward in Virtual Financial Communities", Information Services & Use, Volume 23, Number 1, pages 9-17, IOS Press (2003).
Stephen Martin and Michael Mainelli, "Why Bother to Be Better? Strategically Stagnant Personal Current Accounts", Journal of Strategic Change, Volume 12, Number 4, pages 209-221, John Wiley & Sons (June-July 2003).
Michael Mainelli, Ian Harris and Alan Helmore-Simpson, "The Auditor's Cross Subsidy" (statistical modelling of audit prices), Strategic Planning Society E-Newsletter, Article 1 (June 2003). Also published as "Anti-dumping Measures & Inflation Accounting: Calculating the Non-Audit Subsidy", www.mondaq.com (19 June 2003).
Michael Mainelli, “Is Small Beautiful? Investment in Smaller Quoted Companies”, Balance Sheet, The Michael Mainelli Column, Volume 11, Number 1, pages 68-71, MCB University Press (March 2003).
Anthony Hene and Michael Mainelli, “Spend for Glory or Reserve Wastefully: Asymmetric Gain and Loss Recognition”, Charity Finance, pages 28-30 (February 2003).

2002

Fiona Buxton, Michael Mainelli, Robert Pay, Professor David Storey, Stephen Wells, "Institutional Investment and Trading in UK Smaller Quoted Companies" , The Quoted Companies Alliance, 54 pages, (October 2002).
Michael Mainelli, "Industrial Strengths: Operational Risk and Banks", Balance Sheet, Volume 10, Issue 3, MCB University Press (August 2002).
Michael Mainelli and Ian Harris, "Balancing the Odds: Stochastic Accounting", Balance Sheet, Volume 10, Number 2, pages 22-27, MCB University Press (2002).
2000

Jan-Peter Onstwedder and Michael Mainelli, "Enter the Specialists" (credit derivative market transformation), Risk Professional, Issue 2/10, pages 32-35, Informa Group plc (December 2000/January 2001).
Jeremy Smith and Ian Harris, "ASPs Bite at the Banks", Conspectus, page 29, Prime Marketing Publications (December 2000).
1999

Michael Mainelli, "Taking the Measure of Risk: Benchmarking Risk Management", Handbook of Risk Management, Issue 35, pages 5-8, Croner Publishing (10 December 1999).
Michael Mainelli, "Wither the FD? Hello Risk/Reward Director!", Handbook of Risk Management, Issue 30, pages 5-7, Kluwer Publishing (12 July 1999).
1997

Michael Mainelli and Martin Dooney, "Military Minds Train on Financial Targets", Investment & Pensions Europe, page 14 (March 1997).


1996

Michael Mainelli and Wyatt Ramsdale, "Strategic Implications of Resource Accounting", Executive Agency Overview, Issue 5, pages 17-19 (May 1996). Also reprinted in The Defence Yearbook 1997, pages 98-101, Public Sector Information Ltd.
Michael Mainelli, Ian Harris and David Highton, "Save it for a Rainy Day: Setting Charity Reserve Levels", NGO Finance, pages 62-65 (April 1996).

Investment bank analysts and knowledge in economic geography

Wrigley, N., Currah, A.D. and Wood, S.M. (2003) Investment bank analysts and knowledge in economic geography. Environment and Planning A, 35, (3), 381-387. (10.1068/a3638)
http://eprints.soton.ac.uk/14221/

http://www.envplan.com/epa/editorials/a3638.pdf

Marketing - Servicing Capability Balance

Servcing capability comes in security market intermediaries with investment in physical facilities, data processing and document production and reproduction capabilities and in human resources apart from buying memberships of various exchanges. As firms invest more and more in servicing capability, they need to invest more in devoping a market their services. Unless they have a big market to cater to they cannot recover their investment in servicing capability.

"The high level of investment necessary to maintain production capabilities and rising cost of R&D for product differentiation, makes strong marketing capabilities and unique brands pre-requisites for modern companies to cover these heavy investments. How can companies and management teams catch up?"

Martin Roll is CEO of Venture Republic and a strategic advisor on branding excellence to corporate boards and top-management teams, provides his view on the above question in an article.

Download it from

http://www.brandchannel.com/brand_speak.asp?bs_id=81

Articles on Branding - Interbrand

Choosing a Powerful Brand Name
http://www.brandchannel.com/brand_speak.asp?bs_id=122

Picking a brand’s name is an important process
http://www.brandchannel.com/brand_speak.asp?bs_id=138

The Living Brand Manual
http://www.brandchannel.com/brand_speak.asp?bs_id=139

How to Become a Trailblazer Brand: Reinvigorating your brand's future
http://www.brandchannel.com/brand_speak.asp?bs_id=150

Building a Brand from the Inside Out
http://www.brandchannel.com/brand_speak.asp?bs_id=149

Ten Thoughts on Branding
http://www.brandchannel.com/brand_speak.asp?bs_id=87

Understanding the Purpose of a Corporate Branding Strategy
http://www.brandchannel.com/brand_speak.asp?bs_id=81

Customer Service - Articles

How To Keep Your Customers Coming Back - Understanding Customer Retention
http://www.customerservicemanager.com/understanding-customer-retention.htm

Motivate Your Team For Outstanding Customer Service
http://www.customerservicemanager.com/motivate-your-team-for-outstanding-customer-service.htm


25 Ways to Keep Customers for Life
http://www.customerservicemanager.com/25-ways-to-keep-customers-for-life.htm

MCorp. - Strategic brand, marketing and IR consultancy

About MCorp.


MCorp. is a strategic brand, marketing and IR consultancy based in the San Francisco Bay Area. The company is built on more than two decades of expertise positioning, branding and promoting business-to-business, financial services and technology companies, products and services.

Core Expertise
Through the disciplines of research, strategic planning, branding, integrated marketing communications, performance measurement, and investor and media relations, we develop strategic and tactical solutions that inform and motivate our clients' target audiences, while generating measurable results.

Our Clients
Over the years, we've driven business, brand and marketing strategy as well as communications, consulting and IR engagements for companies ranging from venture-backed start-ups to some of the largest financial services and technology companies in the world.

Why Choose MCorp.?
At MCorp., we know that to move and inspire people, you need a strategy: a clear understanding of where you are, where you want to go, and what you need to do to get there. At the same time, every communications and brand-related investment must be made with a realistic understanding of anticipated return.

Our whole business boils down to finding new ways to solve problems. But no matter the task, creativity - combining creative thinking and innovation with business strategy - drives every engagement we undertake. The result? Success. As measured by you.

To learn more about our capabilities, please contact us at
insights@mcorpmail.com



MCorp. White Papers and Research Reports

MCorp. and the Journal of Financial Services Marketing: Analysis papers - A survey of key success factors in financial services marketing and brand management (PDF White Paper: 1 mb)

MCorp. and the American Banking Association - ROI Analysis: A Tool for Management in the Financial Service Sector. A survey on the challenges, opportunities and desire of implementing ROI analysis into financial services marketing metrics. (PDF Research Report: 210 kb)

Track Touchpoint Efficacy through the Customer Relationship Lifecycle (PDF White Paper: 185 kb)

Financial Services Marketing and Brand Management: An in-depth survey of senior executives, reporting on the challenges and opportunities to improved marketing and brand performance, relevance, value and accountability (PDF Research Report: 378 kb)



MCorp. Presentations

Marketing Financial Services to Baby Boomers Branding: Positioning and Differentiating Your Firm, Your Products and Services (PDF of PPT presentation deck: 494 kb)

American Banking Association Marketing Conference: Return on Marketing Investment: Understanding Why, When and How to Measure the Value of Brand, Customer and Marketing Initiatives (PDF of PPT presentation deck: 422 kb)

Measuring and Tracking the Value and Efficacy of Customer Touchpoints, Marketing, and Corporate Brand: The Touchpoint Performance DashboardSM. A Presentation to the California Society of Certified Public Accountants" (downloadable slideshow: 335 kb)

MCorp. Capabilities Presentation (downloadable slideshow: 749 kb)

For papers and presentations visit the page and make the request to MCorp

http://www.mcorponline.com/insights-library-articles-brand-marketing-performance-market-research.asp?page=3

Getting a Return on Financial-Services Marketing

A Booz Hamilton article

http://www.strategy-business.com/li/leadingideas/li00012

Improving Financial Services Websites

Three Ways to Improve Financial Services Websites
by Dirk KnemeyerJuly 18, 2005


Innovating the online experience
Financial services companies can improve customers’ online experiences if they focus on three basic areas:

Integrate marketing channels.

Explore progressive, but safe, technology.

Improve interface design.


Visit for more details

http://www.aiga.org/content.cfm/three-ways-to-improve-financial-services-websites

Purchasing Patterns for Financial Services -Research paper

Prinzie & D. Van Den Poel, 2003. "Investigating Purchasing Patterns for Financial Services using Markov, MTD and MTDg Models," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 03/213, Ghent University, Faculty of Economics and Business Administration, revised .

Consumer behavior in accumulating household financial assets,

Stafford, Edward Jr.
Kasulis, Jack J.
Lusch, Robert F.

Journal of Business Research.

Volume (Year): 10 (1982)
Issue (Month): 4 (December)
Pages: 397-417

Micromarketing

Micromarketing is another concept that I picked up during my participation in the AIMS 5th International Conference at Hyderabad during 27-30, 2007.

In my search on internet I came across an article in Journal of Marketing in 1982

The Macromarketing/Micromarketing Dichotomy: A Taxonomical Model
Shelby D. Hunt, John J. Burnett
Journal of Marketing, Vol. 46, No. 3 (Summer, 1982), pp. 11-26

So the concept is old. But the emergence of emails and internet must have made it more cost effective.

Articles-Stock brokers

case Study - Charles Schwab - 2004
http://www.1000ventures.com/business_guide/cs_fast_company_schwab.html

Articles - Strategy

IBM Study - A financial market renaissance - Ideas of 2015
http://www-935.ibm.com/services/us/imc/pdf/ge510-6270-trader.pdf

Articles - Ethics

Does payment for order flow to your broker help or hurt you
http://www.nd.edu/~tloughra/Orderflow.pdf

Online stock broking

Download article from
https://www.acs.org.au/Certification/Documents/EBus/2002EB1-StockBroking.pdf

Download a case from
http://www.blackwellpublishing.com/grant/5thEdition/docs/09On-lineBroking.pdf

Study of competition between full service brokers and online brokers - 2005
http://pages.stern.nyu.edu/~bakos/ebrokers.pdf

Download a case on Etrade - 2000
http://www.aect.cuhk.edu.hk/~ect7010/Materials/Assignment/ass1.pdf

Marketing - Articles, Papers

Startegic Marketing Management Workbook
http://edis.ifas.ufl.edu/FE299


Mapping mutual fund investor characteristics and modeling switching behavior.
Publication: Financial Services Review
Publication Date: 01-MAR-03

Abstract

Securing a mutual fund that meets investment goals is an important reason why some investors exclusively stay with a particular mutual fund and others switch funds within their fund family. This paper empirically investigates investor attitudes toward mutual funds. Our model, based on investor responses, develops an investor's "risk profile" variable. Results indicate that regardless of whether the investors invest in nonemployer plans or in both employer and nonemployer plans, they consider their investment risk, fund performance, investment mix, and the capital base of the fund before switching funds. The model developed in this study can also assist in predicting investors' switching behavior. [C] 2003 Academy of Financial Services. All rights reserved

Keywords: Customer loyalty; Fund switching behavior; Decision models; Risk analysis
-------------------

Hedge Fund Marketing:Pros and cons and Structuring Agreements with Third-party Marketers

Alternative Investments quarterly, third quarter 2002
http://curtis.com/pdf/hedge_fund_marketing.pdf
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Compliance - Articles, White papers

Board Oversight of Certain Service providers
http://www.seic.com/ims/documents/IDC_White_Paper.pdf

Compliance imperatives 2006 SEIC Download
http://www.seic.com/ims/documents/KP%20White%20Paper_ComplianceImperatives_final.pdf


Board's Role to Improve Compliance
http://www.seic.com/ims/documents/KP%20White%20Paper_Fund%20Boards.pdf

Regulatory Developments 2005
http://www.seic.com/ims/documents/SEI%20Regulatory%20Matrix_Jan2005.pdf

Top compliance Issues
http://www.seic.com/ims/documents/KP_WhitePaper_TopComplianceIssues.pdf

Compliance Officer Checklists
http://www.seic.com/ims/documents/CCO%20Progress%20Checklists.pdf

Creating Culture of Compliance
http://www.seic.com/ims/documents/KP_WhitePaper_Culture%20of%20Compliance.pdf

New Regulatory Challenges 2004
http://www.seic.com/ims/documents/KP_WhitePaper_081204.pdf

Interesting Articles

http://www.cio.com/article/31295/IT_Executives_From_Three_Wall_Street_Companies_Lehman_Brothers_Merrill_Lynch_and_American_Express_Look_Back_on_and_Take_Stock_of_Where_They_Are_Now/1

Making best use of information in a financial organisation
http://mimage.hummingbird.com/alt_content/binary/pdf/collateral/mc/kmworld0906.pdf