Thursday, May 22, 2008

Customer Service - 1

Customer service is a very important concept for security market intermediary organizations. They are in the service business. Customer interacts with them frequently. It is a highly competitive business with a large number of stock broking companies who are members of recongnized stock exchanges, a large number of mutual funds and investment banks.If some firms succeeded and garnered large market shares, customer services was responsible for it.

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