Saturday, September 29, 2007

Back Office Merrill Lynch

Merrill Lynch Picks TIBCO

March 2006

Merrill Using TIBCO SOA and BPM

Merrill Lynch has selected the TIBCO Staffware Process Suite and TIBCO BusinessWorks, both from Palo Alto, Calif.-based TIBCO Software Inc., to improve the operating efficiency of its back office using business process management (BPM) and a service-oriented architecture (SOA).

Merrill Lynch expects to improve client service by investing in BPM and SOA software. "Our clients are demanding new service models with more transparency into trading operations and better service level agreements," noted Rahul Merchant, senior vice president, Merrill Lynch Global Business Technology, in a release.

Merrill Lynch's back-office processes include processing, clearing and settlement, funds transfer management, customer services for proprietary and client assets, and product and client data management. Using TIBCO BPM and SOA software, Merrill Lynch will help to streamline the automation and execution of these business processes, eliminate redundancy in reporting and analysis, and promote the reuse of global services.

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