http://www.e-bgroup.com/
Help for midsized financial companies in integrating E-commerce in their business.
http://www.e-bgroup.com/about.asp
Experience and Results
EBGroup is a management consulting and technology services firm specializing in the financial services industry. We work with small to midsized companies in the banking, mortgage, investment, and insurance industries.
We use our extensive financial services knowledge, our experience implementing and managing technology for leading companies, and our insight into and access to existing and emerging technologies to formulate and implement solutions for clients cost effectively. We help our clients identify new opportunities, increase revenues in existing markets, and deliver their products and services more effectively and efficiently.
Who We Are
David Espenschied has over 30 years combined in the financial services business, working at such companies as Cal Fed, Morgan Stanley Dean Witter, Countrywide, and Sanwa Bank. He first worked at Countrywide, a Fortune 500 financial services company, where he was the CEO of the e-Business Division. Later he worked at Sanwa Bank California, where he began building a new e-business infrastructure for the newly created United California Bank.
What We Do
Industry consolidation, swings in lending cycles, increased cost pressures, regulatory changes, and the new interconnectedness of production channels confront financial services companies today. We help clients meet these challenges through our services, including outsourcing strategies to increase cost efficiency and reallocate scarce IT resources, and customer-relationship-management initiatives that enable them to acquire new customers, retain profitable customers and improve their cross-selling capabilities.
We work with small to midsized retail and commercial banks, mortgage lenders, investment firms and insurance companies to develop and execute strategies to target, acquire and retain customers more effectively, expand product and service offerings, comply with new regulatory initiatives, and leverage new technologies and distribution channels.
Our customer relationship management services help companies increase the value of their customer relationships, acquire new customers, and retain existing ones. We use proprietary, proven approaches to improving marketing ROI, innovative methods for uncovering insight into customers’ financial product preferences.
We're the only e-business services group that understands the financial services business and delivers results you can measure.
Mailing Address
David Espenschied
Espenschied Business Group, Inc.
7669 E. Milton Dr
Scottsdale AZ 85262
Arizona
USA
Phone: 805.276.0470
Fax: 805.435.1481
Sunday, April 27, 2008
Sunday, April 20, 2008
Key Task for Marketing Management in Sales
Marketing specialists study the needs of customers and come out with design of the value proposition (product offering) of the company.
Their key task in selling function is creating enough conviction within the salesmen of their company for the value proposition created by them.
To do that they have to explain to the salesmen or the sales team their marketing research exercise, insights gained through the research, the product designed in response, the 4 P's designed and developed, the results of the trail sales efforts and further modifications done. The target customer description and the target market size needs to be explained. The salesmen must be convinced about the target customer and the size of the target market and the success expected from the market.
This sets the stage right for salemen to go and do their job of locating the potential customers, gaining access to them and interacting with them with them with the communication structure designed by the marketing department.
Their key task in selling function is creating enough conviction within the salesmen of their company for the value proposition created by them.
To do that they have to explain to the salesmen or the sales team their marketing research exercise, insights gained through the research, the product designed in response, the 4 P's designed and developed, the results of the trail sales efforts and further modifications done. The target customer description and the target market size needs to be explained. The salesmen must be convinced about the target customer and the size of the target market and the success expected from the market.
This sets the stage right for salemen to go and do their job of locating the potential customers, gaining access to them and interacting with them with them with the communication structure designed by the marketing department.
Friday, April 11, 2008
Can you say what your strategy is?
in 35 words as CEO of the company? Can your associates say it?
It is the question raised by David Collis and Michael Rukstad in their Harvard Business Review in April 2008.
The relevance of the article to managers in Security market intermediaries is that it discusses strategy of Edward Jones.
Strategy of Edward Jones in 35 words
Jones aims to grow to 17,000 financial advisers by 2012 by offering trusted and convenient face-to-face financial advice to conservative individual investors who delegate their financial decisions through a national network of one financial adviser offices.
Read the full article from Harvard Business Review, April 2008
It is the question raised by David Collis and Michael Rukstad in their Harvard Business Review in April 2008.
The relevance of the article to managers in Security market intermediaries is that it discusses strategy of Edward Jones.
Strategy of Edward Jones in 35 words
Jones aims to grow to 17,000 financial advisers by 2012 by offering trusted and convenient face-to-face financial advice to conservative individual investors who delegate their financial decisions through a national network of one financial adviser offices.
Read the full article from Harvard Business Review, April 2008
Thursday, April 10, 2008
Goldman Sachs - A PERSPECTIVE ON CURRENT MARKET CONDITIONS
Remarks by E. Gerald Corrigan
Managing Director
Goldman, Sachs & Co.
A PERSPECTIVE ON CURRENT MARKET CONDITIONS
March 18, 2008
New York,
Download the full document from
http://www2.goldmansachs.com/ideas/economic-outlook/perspectives-on-market-conditions.pdf
Some interesting points made in the remarks
By my count, the last four decades have witnessed four such events (systemic shocks) as follows:
The LDC debt crisis of the 1980’s
The 1987 stock market crash
The 1997-98 Asia, Russia, Long Term Capital episode
The current credit market crisis
There can be no doubt that ample financial market liquidity and relatively low
interest rates were an important driving force behind the pervasive “reach for
yield” phenomenon of recent years and that the reach for yield phenomenon, in
turn was an important factor in driving the surge in demand for and supply of
highly complex structured credit products.
To a considerable extent, the “hot spots” where contagion forces have emerged share at least two common denominators; first; the risk aversion contraction in market liquidity; and, second ; various forms of leverage made it very difficult and costly to unwind positions.
we tend to forget that centuries of experience tell us in unmistakable terms that
bubbles almost never deflate gradually – they burst.
we must recognize that (1) given the credit-driven nature of the
crisis; (2) the dollar; (3) emerging inflationary risks; and (4) near-term risks to
economic growth, there are limits as to the extent to which Fed actions, by
themselves, can out-muscle the complex forces that are driving the credit crisis.
Managing Director
Goldman, Sachs & Co.
A PERSPECTIVE ON CURRENT MARKET CONDITIONS
March 18, 2008
New York,
Download the full document from
http://www2.goldmansachs.com/ideas/economic-outlook/perspectives-on-market-conditions.pdf
Some interesting points made in the remarks
By my count, the last four decades have witnessed four such events (systemic shocks) as follows:
The LDC debt crisis of the 1980’s
The 1987 stock market crash
The 1997-98 Asia, Russia, Long Term Capital episode
The current credit market crisis
There can be no doubt that ample financial market liquidity and relatively low
interest rates were an important driving force behind the pervasive “reach for
yield” phenomenon of recent years and that the reach for yield phenomenon, in
turn was an important factor in driving the surge in demand for and supply of
highly complex structured credit products.
To a considerable extent, the “hot spots” where contagion forces have emerged share at least two common denominators; first; the risk aversion contraction in market liquidity; and, second ; various forms of leverage made it very difficult and costly to unwind positions.
we tend to forget that centuries of experience tell us in unmistakable terms that
bubbles almost never deflate gradually – they burst.
we must recognize that (1) given the credit-driven nature of the
crisis; (2) the dollar; (3) emerging inflationary risks; and (4) near-term risks to
economic growth, there are limits as to the extent to which Fed actions, by
themselves, can out-muscle the complex forces that are driving the credit crisis.
Friday, April 4, 2008
Soft Skills Books
From a search on Amazon.com
1.
The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner by Peggy Klaus (Paperback - Jan 22, 2008)
Buy new: $14.95/$10.17
2.
Living Well, Working Smart: Soft Skills for Success by Sue Mackey and Laura Tonkin (Paperback - Aug 31, 2005)
Buy new: $17.95/$12.21
3.
Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results by Anthony C. Mersino (Paperback - Aug 1, 2007)
Buy new: $19.95/$13.57
4.
Soft Skills for Success by G R K Murty (Paperback - Feb 8, 2005)
Buy new: $18.50
5.
The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills by Steven Johnson (Paperback - April 30, 2007)
Buy new: $24.99/ $5.00 .
6.
Soft Skills. by Britta Herrmann (Paperback - Sep 1, 2001)
2 Used & new from $107.32
7.
Tools for Success: Soft Skills for the Construction Industry by Steven A. Rigolosi and Michael L. Stilley (Paperback - Feb 2000)
Buy new: $33.33
8.
Soft Skills by Rainer Niermeyer (Perfect Paperback - May 31, 2006)
2 Used & new from $45.58
9
Sweet Sales: The Soft Skills that Lead to Sweet Sales by David Sweet (Paperback - April 1, 2007)
Buy new: $19.95
1.
The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner by Peggy Klaus (Paperback - Jan 22, 2008)
Buy new: $14.95/$10.17
2.
Living Well, Working Smart: Soft Skills for Success by Sue Mackey and Laura Tonkin (Paperback - Aug 31, 2005)
Buy new: $17.95/$12.21
3.
Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results by Anthony C. Mersino (Paperback - Aug 1, 2007)
Buy new: $19.95/$13.57
4.
Soft Skills for Success by G R K Murty (Paperback - Feb 8, 2005)
Buy new: $18.50
5.
The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills by Steven Johnson (Paperback - April 30, 2007)
Buy new: $24.99/ $5.00 .
6.
Soft Skills. by Britta Herrmann (Paperback - Sep 1, 2001)
2 Used & new from $107.32
7.
Tools for Success: Soft Skills for the Construction Industry by Steven A. Rigolosi and Michael L. Stilley (Paperback - Feb 2000)
Buy new: $33.33
8.
Soft Skills by Rainer Niermeyer (Perfect Paperback - May 31, 2006)
2 Used & new from $45.58
9
Sweet Sales: The Soft Skills that Lead to Sweet Sales by David Sweet (Paperback - April 1, 2007)
Buy new: $19.95
Kevin Roberts - CEO - Saatchi and Saatchi
Information and knowledge are table stakes. Insight and foresight win." In other words, don't ignore the spreadsheets and marketing studies but figure out ways to go beyond them.
http://knowledge.wharton.upenn.edu/article.cfm?articleid=1934
http://knowledge.wharton.upenn.edu/article.cfm?articleid=1934
Ethics - Google Books
1. Competitiveness und Ethik By Ralph Berndt
http://books.google.co.in/books?id=8PAjoxLkKEgC&pg=PA87&lpg=PA87&dq=%22management+excellence%22+%22investment+bank%22&source=web&ots=Y3m779SyD5&sig=jT3ObUhm91WQ3ZQh_tZ-EI-Dz5Y&hl=en
article: Ethics ratings of investment banks pp.77-88
2. Business ethics By William H. Shaw
http://books.google.co.in/books?id=m7FpySz2udUC&printsec=frontcover&dq=business+ethics&sig=VwXr7XWhvQstEpXUXzpr8BxRfEA
3. Business Ethics: Critical Perspectives on Business and Management By Alan R. Malachowski
http://books.google.co.in/books?id=NwakUoMEzwAC&printsec=frontcover&dq=business+ethics&sig=8R4lj4fu7aoHIxQrobmltGrbk0I
4. Ethics for International Business: Decision Making in a Global Political Economy By John M. Kline
http://books.google.co.in/books?id=DwEFhg22S9YC&printsec=frontcover&dq=business+ethics&lr=&sig=YNBmcGN8McKmajkm8fnbP4Yz7lY
http://books.google.co.in/books?id=8PAjoxLkKEgC&pg=PA87&lpg=PA87&dq=%22management+excellence%22+%22investment+bank%22&source=web&ots=Y3m779SyD5&sig=jT3ObUhm91WQ3ZQh_tZ-EI-Dz5Y&hl=en
article: Ethics ratings of investment banks pp.77-88
2. Business ethics By William H. Shaw
http://books.google.co.in/books?id=m7FpySz2udUC&printsec=frontcover&dq=business+ethics&sig=VwXr7XWhvQstEpXUXzpr8BxRfEA
3. Business Ethics: Critical Perspectives on Business and Management By Alan R. Malachowski
http://books.google.co.in/books?id=NwakUoMEzwAC&printsec=frontcover&dq=business+ethics&sig=8R4lj4fu7aoHIxQrobmltGrbk0I
4. Ethics for International Business: Decision Making in a Global Political Economy By John M. Kline
http://books.google.co.in/books?id=DwEFhg22S9YC&printsec=frontcover&dq=business+ethics&lr=&sig=YNBmcGN8McKmajkm8fnbP4Yz7lY
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